Article Published: March 21, 2016
Article Published: March 21, 2016
Pittsburgh’s Meter Feeder was accepted into the current batch of investments in the Bay Area’s Y Combinator. If that’s not enough, the startup made headlines in TechCrunch this week, too.
Meter Feeder allows an easy and flexible way for motorists to pay for parking with a mobile app. As part of the payment solution, Meter Feeder also provides an enforcement kit for municipalities to issue tickets, collect fines and collect parking revenue. Meter Feeder is geared toward smaller municipalities and works with current infrastructure. Locally it is used in Dormont and Brentwood.
Learn more about Y Combinator here. Such notable startups as DropBox, airbnb and stripe were part of Y Combinator.
Comcast today announced that people can now quickly and easily compare and purchase a broad selection of Xfinity TV, Internet and home phone services on Amazon.com. The new online marketplace gives users access to a dedicated customer service team that has been trained to meet both Amazon and Comcast customer service levels, and is another step in Comcast’s multi-year effort to transform the customer experience.
“Amazon is not only the biggest online retailer and a place where millions of our customers shop every day, but it’s also a brand that’s unrivaled when it comes to customer service,” said Charlie Herrin, Executive Vice President of Customer Experience for Comcast Cable. “There is no better company for us to learn from as we continue to simplify how customers research, obtain and interact with our products.”
Featuring easy ordering and simplified pricing, the streamlined Xfinity experience within Amazon enables new customers to make informed decisions and find the service plans that best fit their needs and budget. Pricing offered on Amazon.com is identical to what is available through Comcast’s existing sales channels and customers new to Comcast can choose from more than 30 Xfinity products and services, including the company’s flagship video product, Xfinity X1. While purchasing Comcast services through Amazon is offered exclusively to new customers at launch, Comcast expects to make this experience available to current customers by the end of the year.
Xfinity purchases made on Amazon are supported by a dedicated team of highly trained Comcast customer service agents who are based in Comcast’s new, state-of-the-art call centers in Spokane, Washington, and Tucson, Arizona. These agents have been specifically trained to handle all customer service interactions from sales and billing to installation and follow-up. They will work across all communications channels including phone, email, chat, and social media.
Matrix Solutions, the leading provider of media customer relationship management (CRM) and sales intelligence software, has announced more than 50% revenue growth, a 40% increase in their user base across new media verticals, and a continued renewal rate of more than 92%. Aggressively extending their services beyond the broadcast market, Matrix has added new clients from digital, out of home, print, radio and cable networks. The company also reported that more than $11 billion in advertising revenue was managed through their platform in 2015, which includes 15% increase in digital revenue from 2014.
Further attributing to the company’s successful growth was the development and expansion of a mobile version of their cloud-based, enterprise-level sales platform. Matrix has specifically developed capabilities for all media channels through expanded data sources and added integrations, all focused on the media sales organization. Matrix’s expansion is led by B.J. Boyle, Chief Strategy and Development Officer and Brenda Hetrick, Chief Revenue Officer. “We realized that media ad sales professionals needed more instantaneous and flexible access to account and sales data to make sales more efficient,” shared Boyle. “For customers who adopt and use the functionality of Matrix Mobile as an effective sales tool it will allow them to be more competitive.”
The Matrix evolution started in 2013 with a strategic partnership with Main Line Equity Partners, an alliance which fused capital, guidance, and operational resources. As part of Main Line’s investment, Mark Gorman, Managing Director became part of the Matrix team as CEO. Since joining Matrix, Gorman has successfully led the company’s transformative growth and expansion into new markets.
“We continue to drive our vision into the future as we put more resources into our product that further extend its abilities,” commented Gorman. “This future-forward approach and focus on value delivered to customers is what truly fuels our success. In just a short time we have significantly expanded into new markets and plan to unroll multiple product lines that take the same, trusted Matrix platform to specific media verticals.
For more information, visit Matrix Solutions at www.matrixformedia.com.
The Frick Pittsburgh announced it was opening a new online exhibit in partnership with Google, sharing 150 artworks and six different exhibits with the world via Google’s Cultural Institute. U.S. Representative Mike Doyle and Pittsburgh CIO Debra Lam joined museum leadership at a special event to announce the partnership. Community members were treated to demonstrations of Google Cultural Institute’s unique technology and remarks from Google, the Frick, and Representative Doyle.
“Pittsburgh is a city where tradition, the arts, and technology all converge,” Congressman Doyle observed. “The collaboration between the Frick and the Google Cultural Institute epitomizes that fusion, and it will allow Pittsburgh to share some of our artistic treasures with new audiences around the world.”
The exhibitions include such masterpieces as:
StreetView imagery of the Frick’s architectural space was captured by Google prior to the event and will be made available online in the coming weeks in addition to the artistic exhibitions, allowing anyone to walk the beautiful, historic halls with the click of a mouse.
Frick Director Robin Nicholson said: “The Frick is delighted to be the first Pittsburgh museum to partner with Google in sharing our collections with the world through the Google Art Project. In addition to furthering an institutional goal of enhancing the museum experience through digital outreach and opportunities for virtual experiences, our participation provides scholars and researchers access to detailed information about our remarkable collections. We are excited to be a participant in this new forum for enjoying and learning from art.”