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How AI and Data Analytics Are Transforming the Patient Experience

Interview by Audrey Russo and Jonathan Kersting

How are leading healthcare organizations using advanced analytics and AI to transform the patient experience? As healthcare costs continue to rise and patient satisfaction remains a challenge, many organizations are turning to data driven insights to improve outcomes and efficiency. 

This episode of Healthcare Reinvented explores how Highmark Health is leveraging cutting edge analytics to enhance decision making across the enterprise. Highmark's Dr. Richard Clarke and Ian Blunt join the Pittsburgh Technology Council CEO Audrey Russo and VP of Communications Jonathan Kersting so you can discover:

  • How Highmark's analytics team is embedding data and AI into every aspect of the business to drive better results. 
  • How Highmark is partnering with tech giants like Google to accelerate their analytics capabilities and unlock new possibilities.
  • The cultural shift required to make data and AI a core part of an organization's DNA.

So hit PLAY to learn how Highmark is using analytics to create remarkable health experiences for their members. 

Produced by the Pittsburgh Technology Council, this podcast explores Pittsburgh's health care, technology and innovation excosystems.