Interview by Jonathan Kersting
In the transformative space where technology meets healthcare, Pittsburgh-based enGen emerges as a standout, championing a unique blend of innovation, inclusivity, and community commitment. The three-part TechVibe Deep Dive podcast series presents an in-depth exploration of this dynamic company's efforts to reshape the healthcare tech landscape. The series is an invitation to witness the profound transformations enGen is driving—fostering an inclusive workforce, creating impactful tech-ops alignments, and building technologically advanced, community-focused healthcare solutions.
Kicking off the series is an exploration into enGen's profound commitment to community—where cutting-edge technology initiatives not only streamline healthcare delivery but also nurture the local tech talent pool. CEO Mick Malec outlines how enGen's innovative use of AI and automation cuts through the administrative quagmire, thereby enhancing patient care and sharpening cybersecurity defenses. The conversation delves into the company's pivotal role in developing homegrown tech experts, reinforcing Pittsburgh's standing as an incubator for tech prowess. This commitment to local talent and robust cybersecurity practices well positions enGen in a world where the alliance of technology and healthcare has never been more crucial.
The second installment shifts gears to operational synergy, with COO Matt Rhenish and CTO Mike Stimpson at the helm, revealing enGen's seamless fusion of operations and technology. At the heart of the narrative is an inescapable truth: for modern healthcare to transcend traditional barriers, AI and collaborative strategies must pave the way. Listeners gain ground-level insights into how enGen harnesses artificial intelligence for expedient claims processing and service excellence. The episode uncovers the magic behind cross-functional team shadowing and tech-ops collaboration that result in smoother processes and tangible improvements in healthcare experiences, illustrating the profound impact of a tech-embracing culture within the company.
The series concludes with a powerful examination of how neurodiversity enriches the fabric of the technology sector. enGen sets the bar high by welcoming individuals with diverse cognitive abilities, skillsets and economic backgrounds. CEO Mick Malec elucidates the company's intentional strategy to leverage these unique perspectives in pursuit of technological excellence and workplace cohesion. The discussion pivots on enGen's strengths-focused hiring that prioritizes deliverables, ultimately yielding unparalleled loyalty and superlative output. Furthermore, partnerships with initiatives like Bender Consulting crystallize the untapped potential that lies in integrating a neurodiverse workforce into the mainstream tech industry and working with Apprenti PGH on a unique tech apprenticeship program. The episode is a call to recognize inclusivity as essential and beneficial for the tech ecosystem.